This is a video on how to perform a factory reset on a Apple iPhone XS Max. Reset and Restore.Get a iPhone XS Max - models - A1921. Thank you for using the Apple Support Communities! I see from your post that your daughter's iPhone will not restore normally and keeps stopping at a certain percentage. We definitely want your daughter to have her data back on her iPhone, and I will do all that I can to help you with this. IPhone got stuck in support.apple.com/iphone/restore loop? If you have already tried force restarting it to no avail. Try ReiBoot here for free: https://www. Select a backup and click Restore. Your iPhone will now restore from the selected backup. Once the restore is complete, your iPhone will restart and resync with iTunes on the computer. Do not unplug your iPhone from the computer until you see the iPhone icon once again appear in the top-left corner of iTunes.
If you see the Restore screen on your iPhone, iPad, or iPod touch
If you see the Restore screen on your iPhone, iPad, or iPod touch, learn what to do.
Restart your device
Iphone Restore On Mac Computer
If you see the Restore screen, restart your device:
- iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Top button until the device restarts.
- iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Side button until you see the Apple logo.
- iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the Side (or Top) button and the Volume Down button until you see the Apple logo.
- iPad with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Side (or Top) button and the Home button until you see the Apple logo.
Iphone Restore On Mac Without
Reinstall iOS or iPadOS
Iphone Restore On Mac Without
If you still see the Restore screen after you restart, you need to reinstall iOS or iPadOS:
- On your Mac, make sure that you’ve installed the latest software updates (including iTunes if you have MacOS Mojave or earlier). Or on your Windows PC, make sure that you’ve installed the latest version of iTunes.
- Connect your device to your computer using the cable that came with your device. You should see this message: 'There's a problem with the [your device name] that requires it to be updated or restored.'
- Click Update (not Restore) to reinstall iOS or iPadOS and keep your personal data.
Get more help
- Learn what to do if you get a restore error when you try to update or restore.
- If you don't see a restore error, but still see the Restore screen, contact Apple Support.
- If you can't force a restart because one of your buttons is broken or stuck, contact Apple Support.
May 26, 2020 8:19 AM